Tasting session

http://punchdrunksoul.com/category/just-life/punchdrunksoul.com/squad Public Tasting Sessions

If you cancel before the tasting materials have been shipped, a refund will be issued less a 15% cancellation fee. Please allow approximately 10 business days for the refund to be processed and credited back to your account.
Once the tasting materials have been shipped, refunds cannot be issued. However, as we offer regular tasting sessions, you may reschedule your booking at no additional cost.

Bongao Private & Corporate Tastings

A deposit is required to secure your event date.

Deposits are refundable up to 30 days before the event, less a 15% administrative fee. Within 30 days of the event, deposits become non-refundable.

Bookings may be rescheduled at no additional charge, subject to availability, provided that at least 14 days’ notice is given. Requests made less than 14 days before the event will be accommodated whenever possible but cannot be guaranteed.

We understand that unexpected circumstances can arise and will do our best to work with you to find a suitable alternative date.

Course

There is no refund after the material is shipped. As we offer regular sessions, you can reschedule at no cost.

Before the material is shipped, and as the electronic handbook was sent at booking, a refund will be issued, less $100. It takes around ten business day to our payment platform to recredit your account.

For the whiskey and food experience

For cancellations more than a week prior to the experience, there is a 15% cancellation fee

For cancellations less than a week prior the experience, there is a 50% cancellation fee (corresponding to the deposit).

Food being perishable, the potential reschedule is to be evaluated on a case by case basis.

If the session is cancelled

Should Whisky Gourmet cancel a session or a course, the student may choose between a full refund or reschedule towards another date.